Repair Shops
How To File A Claim & Get Paid Quickly
REPAIR SHOP CHECKLIST
Call (877) 428-7252, before beginning the repair or extensive diagnosis.
ALL Repairs Require Pre-Approval from AVP call today.
Please provide the following information.
Shop Name: _____________________________
Address: _________________________________
City: _____________________________________
State: ___________________ Zip: ___________
Shop Contact Person: ___________________
Shop Phone#: ___________________________
Customer: _______________________________
Last 6 of VIN#: ___________________________
Vehicle Make: ____________________________
Vehicle Model: ___________________________
Miles: ____________________________________
Repair Order#: ___________________________
Customer Complaint:
____________________________________________
____________________________________________
____________________________________________
Diagnosis with Customer Approval:
____________________________________________
____________________________________________
____________________________________________
Parts description needed & cost:
____________________________________________
____________________________________________
____________________________________________
Labor time and cost per hour:
____________________________________________
____________________________________________
____________________________________________
How to get paid upon finishing the repair:
Fax your repair order with itemized parts and labor and the approved AVP Claim # to (913) 396-5643.
The payment type you prefer:
Credit Card _________ Check _________
Contact Person for Payment: _____________________ Contact Phone # _____________________
Mailing Address: _________________________________________________________________________
___________________________________________________________________________________________
___________________________________________________________________________________________
AVP works with repair shops across the United States and Canada.
Our goal is to help you, take care of the customer, with a simple approach to repair approval and payment.
Call: (877) 428-7252 with your preliminary diagnosis, have an estimate for parts and labor, the customer’s information and vehicle information, so we can verify coverage on the vehicle, deductible and approve the repair order. Upon receiving an AVP approved claim #. You have the authority to repair the vehicle as agreed on. Should the vehicle need additional repairs, call the AVP claims advisor with the additional parts and labor required for approval.
Upon completing the repair, fax or email AVP your repair order with detailed parts and labor to (913) 396-5643 or claims@avpadmin.com for payment. We will verify that the repair order matches the claim approval. Upon verification, your claim is sent to the payment department.
The payment department will call back and pay the claim with a credit card. If the customer is waiting, let us know, so we can expedite your payment.
If you prefer a check, no problem, we send out claims checks weekly.
Does the vehicle you are working on, need a hard part to find? Let us know we have parts resources all over the country.